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Let’s clear things up.

Straight answers about eligibility, fees, the process and your choices.

What does Enable Benefits do?

We help you explore medical-related tax benefits, understand the documentation involved and navigate the claim process. A free initial conversation helps establish whether a more detailed review makes sense.

What does the service cost?

There are no upfront service fees. Our fee is 33% of your refund, plus applicable tax, payable after you receive your refund. Your agreement sets out the terms that apply to your case.

Does a medical diagnosis automatically qualify me?

No. For the Disability Tax Credit, the CRA looks at the impact on everyday functions, the severity and duration of restrictions, and certification by an appropriate medical practitioner. A diagnosis alone does not establish eligibility.

Can I work and still qualify?

Employment alone does not determine Disability Tax Credit eligibility. The review centres on qualifying restrictions in everyday activities. Your tax circumstances affect the amount of tax relief you can use.

What if I have not paid enough income tax?

The Disability Tax Credit is non-refundable. An eligible supporting family member may be able to use an unused portion, subject to the CRA’s rules. Ask our team to review the support arrangement and tax circumstances.

Can you help if I was previously denied?

A previous denial can be reviewed. Our team can discuss the decision and whether additional information or a further review may be appropriate. A new approval is not guaranteed.

How long does the process take?

Timing depends on obtaining medical certification, preparing the claim and CRA processing. Our team can explain the expected stages for your case. There is no guaranteed approval date or payment date.

Can I apply directly to the CRA?

Yes. You can apply directly to the CRA without using a consulting firm. Enable Benefits offers optional assistance for people who want support with the process.

Do I need to share my SIN or medical records here?

No. This website’s initial check does not request your SIN, CRA password, date of birth or medical documents. Speak to our team about the appropriate process for any documents needed later.

Can I qualify if I only have ADHD or another mental condition?

Yes, mental-function impairments can qualify without a physical impairment. ADHD and other conditions may meet the criteria when their effects are severe and prolonged. The diagnosis alone does not determine eligibility; a medical practitioner certifies the effects and the CRA decides.

What is sponsorship?

At Enable, sponsorship means reviewing whether an eligible supporting family member can claim an unused disability amount. The family relationship, actual support with basic necessities and tax circumstances matter. The person with the impairment still needs DTC eligibility. See our sponsorship guide for more.

Read the CRA’s eligibility guidance

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