About
Being the change and pillar of strength for everyone who desires to be great and step out of their comfort zone to expand on themselves, a benefits specialist granting opportunity to millions of clients. Helping people is at the core centre of my life, being born into a underprivileged family who really did not have much to go on. Being there for everyone around me and give people a chance to make a difference and ensure their future is set for them and their loved one is my drive.
Specialized Skills
Innovative specialist committed to empowering clients through communication, and meticulous attention to detail, ensuring exceptional service delivery.
Problem Solving
Innovative
Goal-oriented
Professional Experience
With extensive experience in handling complex interactions within high-performance environments, I’ve lead dynamic teams to achieve maximum executive targets and monitor SLAs to ensure required service levels are met. My skillset includes strategic leadership, effective communication, problem-solving, and performance management. I excel in managing high-stakes situations, driving team efficiency, and ensuring the delivery of exceptional service.
- Communication
- Quality Control
- Attention to Detail
- Customer Care
- Active Listening
- Teamwork