About
I’m a driven, self-starting individual who creates opportunities instead of waiting for them. I’m confident, outgoing, and pretty good at connecting with people. I’m constantly evolving and refining myself both creatively and professionally.
Specialized Skills
A results-driven Welcome Agent who specializes in strategic call control and consultative communication, maintaining high levels of client engagement while effectively guiding complex conversations. By integrating rigorous CRM management with a deep mastery of product knowledge, ensuring accurate data integrity and provide the clear, authoritative guidance necessary to build trust and drive the client journey forward.
Goal-orientated
Empathy
Communication
Professional Experience
My background in B2B sales as an Account Manager and Sales Executive established a robust foundation in strategic communication, high-level client engagement, and conversion, all of which are central to my success. By integrating a degree in Behavioural Sciences and Psychology, I apply deep interpersonal insight and empathy to every interaction, ensuring a sophisticated, person-centred approach to client relations.
- Disability Tax Credit
- Client Relations
- Active Listening