About
I have a strong commitment to family, combined with an insatiable drive to excel in everything I do. This dedication fuels my personal and professional pursuits, allowing me to strive for excellence while maintaining deep connections with my loved ones. Whether it’s in my career or personal life, I am determined to achieve great results and support those around me.
Specialized Skills
A highly efficient Billing Specialist with expertise in customer support, data management, and problem-solving, delivering exceptional results through attention to detail and effective communication.
Detail-Oriented
Communication
Efficiency
Professional Experience
With experience as an Account Management Specialist and Customer Service Representative, I have handled billing inquiries, processed payments, and resolved account discrepancies. My achievements include resolving 95% of inquiries on the first call, increasing customer satisfaction by 20%, and improving dispute resolution efficiency by 30%. My strong communication, problem-solving, and customer service skills have significantly enhanced the overall customer experience.
- Customer Support
- Data Management
- Problem Solving
- Time Management
- Effective Communication
- Teamwork