About
I’m driven and a desire to help, whether it’s answering questions, sparking creativity, or providing useful insights. My role is to make your experience smoother, more informative, and enjoyable, and I’m passionate about making every interaction meaningful.
Specialized Skills
Dedicated to enhancing client experiences through clear communication, adaptability, and patience, consistently delivering effective service and mentoring associates to achieve their best.
Communication
Patience
Adaptability
Professional Experience
As a Call Centre and Customer Service Agent with 3 years of experience in the BPO industry, I excel under pressure and handle conflicts effectively. I am skilled in managing multiple tasks and projects, ensuring deadlines are consistently met. In my role as a team leader, I gained expertise in building reports, compiling statistics, and mentoring associates to discover their strengths and career aspirations. My dedication to efficient and effective service has made me an invaluable asset to my team and clients.
- Communication
- Customer Care
- Attention to Detail
- Problem Solving
- Documentation
- Disability Tax Credit